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CyberBrands International
RETURN POLICY


Customer may return any product purchased from cyberbrands.com within thirty (30) days of delivery of the order. Customer may request a replacement product, store credit or refund. 25% restocking fee applied to your return.

Items with manufacturer's defects:
  • Please return the defective product and we will promptly ship you a replacement. If you are returning a defective item and do not want a replacement, there will be a 5% processing fee applied to your return.
  • Items returned as defective that are found to not be defective will incur a 25% restocking fee for the returned unit, therefore we suggest contacting the manufacturer as listed in your owners manual for support prior to requesting a return authorization.
  • Refunds will not be issued if a return is made without an RMA number.
How to return an item:
SHIPPING DAMAGES or SHORTAGES Have the carrier note any damages upon arrival. Inspect all packages and check the packing list to determine whether or not there are any shortages. If so, call Cyberbrands International and report these immediately ( with in 24hrs of delivery)

#3. Email addresses

MARKETING Email:
[email protected]
SALES Email: [email protected]
CUSTOMER SERVICE Email: [email protected]

# 4. Office Hours

Office Hours Call between 9:00 am to 5:00 PM Pacific Standard time.
Call 310-219-3394 for more information

# 5. Return Address

Call  310-219-3394 for our warehouse Return Address and RMA #



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